Welcome to Surgimed Mart BD. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.
1. Acceptance of Terms
By using our website or purchasing our products, you agree to be bound by these Terms, including any policies referenced herein. If you do not agree to these Terms, please do not use our website or services.
2. Use of Our Website
- Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent that you are of legal age to form a binding contract.
- Account Registration: Some features of our website may require you to create an account. You agree to provide accurate, current, and complete information during registration and to update your information as needed. You are responsible for maintaining the confidentiality of your account and password.
- Prohibited Conduct: You agree not to use our website or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction or interfere with the security, operation, or functionality of our website.
3. Products and Services
- Product Information: We strive to provide accurate product descriptions, pricing, and availability on our website. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free.
- Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
- Orders: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraud. If your order is canceled, we will notify you and issue a refund for any payment made.
4. Payment Terms
- Payment Methods: We accept various payment methods as indicated on our website. You agree to provide current, complete, and accurate billing information.
- Billing: By providing payment information, you authorize us to charge the applicable fees to your selected payment method. If payment cannot be processed, we may cancel your order or suspend your access to our services.
5. Shipping and Delivery
- Shipping: We offer shipping to specified locations as indicated on our website. Shipping times and costs vary based on your location and the products ordered. All shipping times are estimates and may be affected by factors beyond our control.
- Delivery: Title and risk of loss for products pass to you upon delivery. It is your responsibility to inspect the products upon receipt and notify us of any issues within a reasonable time.
6. Returns and Refunds
- Return Policy: We accept returns of certain products in accordance with our Return Policy. To be eligible for a return, products must be unused, in their original packaging, and returned within the specified time frame.
- Refunds: Refunds are issued in accordance with our Return Policy. Please refer to the specific terms on our website or contact our customer service for details.
7. Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Surgimed Mart BD or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- License: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our website and content for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any content without our express written consent.
8. Limitation of Liability
- Disclaimer: Our website, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that our website will be error-free, secure, or available at all times.
- Liability: To the fullest extent permitted by law, Surgimed Mart BD and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless Surgimed Mart BD and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising from your use of our website, products, or services or your violation of these Terms.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes constitute your acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Bangladesh.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Surgimed Mart BD
Address: Holding No-1/1 & 2, Road No-09, Block-L, South Banasree, Khilgaon, Dhaka-1219
Phone: +8801847082636
Email: hello@smmart.com.bd